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Exam 12: Human Resource Management: Finding and Keeping the Best Employees

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Question 51

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Which of the following statements best describes the current view of the role of human resource management within a firm?

A) Human resource management has become so complex that only highly trained human resource specialists should make human resource decisions.
B) Changes in technology have largely done away with the need for a separate human resource department.
C) Human resource management functions have become so important that in many firms all managers now perform them.
D) Human resource management is largely a clerical function that involves keeping records,processing payroll,and making sure that federal regulations are met.

E) A) and B)
F) None of the above

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Question 52

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Job sharing tends to increase absenteeism and tardiness,because part time workers are not as dedicated and loyal as full time workers.

A) True
B) False

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Question 53

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Chip is a middle-aged white male employed by the Karr Corporation.Recently,he was passed over for a promotion,despite receiving an excellent performance appraisal.The promotion went to a woman Chip felt was less qualified.His supervisor told him the woman got the promotion because Karr was trying to comply with affirmative action guidelines.Critics of affirmative action would cite Chip's experience as a case of reverse discrimination.

A major reason workers tend to receive fewer promotions than in the past is that:

ABC Department Store typically sells over a third of all its merchandise in the last two months of the year.Management has found that it must hire _______workers during this period of increased business to supplement its permanent employees.

Which of the following would be used by a manager who wanted to fill a position using an internal source?

Which of the following firms would have the strongest incentive to adopt a job sharing plan?

Performance standards should be understandable,measurable,and reasonable.

Roberta is a human relations manager at Quitex Electronics.She is puzzled by a significant increase in the number of good employees that have recently resigned.Roberta should consider doing exit interviews with employees who leave the firm,but should make sure that someone other than the employees' direct manager conducts each interview.

Recruiting is relatively easy today because qualified labour is so plentiful.

External recruitment sources are usually cheaper to use than internal sources.

Reverse discrimination is the term to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

When Sally Miller was hired to a lower-level management position at Zinwick and Associates,she was introduced to Wendy Hopper,and told that Wendy would be her mentor.As a mentor,Wendy will coach and guide Sally,introduce her to the right people,and be her organizational sponsor.

Offering ______can be a useful way for a firm to downsize without causing a serious decline in the morale of the remaining employees.

Al is a human resource manager who recently has spent much of his time trying to obtain a sufficient number of the right types of people at the right time to allow the company to select those who best meet its needs.Al has been involved in:

Last year Hap lost his job as a skilled welder at an automobile assembly plant.After seeking work for several months,he finally accepted a job as an unskilled labourer at a local nursery.Although he is pleased to have work,Hap feels that his new job doesn't use his skills to their full potential.Hap is an example of an underemployed worker.

Though temporary workers are employed in most sectors of the economy,almost none have been hired to fill industrial jobs.

Betty is a human resource manager with ABC Industries.Her current assignment is to revise and update ABC's employment testing procedures.Betty should:

Two advantages of using______ to fill an opening in a company are that it improves the morale of current employees,and the person filling the position is already familiar with the organization's culture and procedures.

Companies that take the initiative to develop female and minority managers understand what?