Question 1

Telling patients they should not feel angry or afraid is an example of:

Accepted Answer

A)   arguing.
B)   interrupting.
C)   a judgmental response.
D)   evasion.E) A) and D)
F) A) and C)

Question 2

When speaking with patients with _____ impairments, try using a lower tone of voice.

Accepted Answer

A)   emotional
B)   mental
C)   hearing
D)   visionE) None of the above
F) All of the above

Question 3

Kidding or falsely cheering patients defines:

Accepted Answer

A)   distraction.
B)   evasion.
C)   false assurance.
D)   false reassurance.E) A) and B)
F) A) and C)

Question 4

Lack of eye contact is associated with all of the following except:

Accepted Answer

A)   anxiety.
B)   self-actualization.
C)   depression.
D)   embarrassment.E) A) and D)
F) A) and C)

Question 5

Talking about the weather or last night's football game are examples of:

Accepted Answer

A)   social conversation.
B)   supportive communication.
C)   collaborative thinking.
D)   empathy.E) B) and C)
F) None of the above

Question 6

Checking the statements you heard or the cues you observed to be sure you understand your patient is called:

Accepted Answer

A)   clarifying.
B)   gathering information.
C)   responding.
D)   summarizing.E) A) and B)
F) All of the above A

Question 7

Body language is a kind of _____ communication.

Accepted Answer

A)   verbal
B)   nonverbal
C)   supportive
D)   one-wayE) B) and D)
F) A) and B)

Question 8

Negative communication traits include:

Accepted Answer

A)   judgmental responses.
B)   solving.
C)   changing the subject.
D)   all of the above.E) A) and C)
F) All of the above

Question 9

A communication triad is contraindicated in employer/employee situations if:

Accepted Answer

A)   it would breach confidentiality.
B)   employee anxiety is too high.
C)   it would promote manipulation.
D)   both a and b occur.E) None of the above
F) All of the above

Question 10

Critical thinking is:

Accepted Answer

A)   goal-directed.
B)   based on fact.
C)   open minded.
D)   all of the above.E) None of the above
F) A) and B)

Question 11

Sonographer reports may contain all of the following except:

Accepted Answer

A)   measurements.
B)   location of normal and abnormal structures.
C)   comments on echogenicity.
D)   diagnosis.E) B) and C)
F) All of the above

Question 12

Talking too fast is an example of a communication:

Accepted Answer

A)   barrier.
B)   triad.
C)   impairment.
D)   fallacy.E) C) and D)
F) B) and C)

Question 13

Mrs. Penelope Bailey is an 89-year-old patient scheduled for a pelvic ultrasound exam. She appears to be confused. To get her to respond appropriately to you, address her as:

Accepted Answer

A)   Mrs. Bailey.
B)   Penny.
C)   Sweetie.
D)   Grandma.E) B) and C)
F) None of the above

Question 14

What is the proper way for a sonographer to interact with a patient who is in denial about a serious health problem?

Accepted Answer

A)   Divert the patient with humor.
B)   Encourage the patient to talk about his or her feelings.
C)   Remain cheerful and maintain eye-contact.
D)   Prevent the patient from acting out.E) C) and D)
F) A) and B)

Question 15

It is important to make eye contact with patients when they are describing their pain to:

Accepted Answer

A)   make patients feel that what they are saying is important.
B)   reassure the patient that you are a professional.
C)   expedite the examination.
D)   determine if the patient is truthful.E) A) and D)
F) None of the above

Question 16

Good communication with a depressed patient involves:

Accepted Answer

A)   giving your opinion when the patient shares his or her concerns.
B)   remaining silent when the patient is silent.
C)   changing the subject.
D)   encouraging the patient to cheer up.E) A) and B)
F) A) and D)

Question 17

Sonographers can invite the participation of a patient's family member to create a communication:

Accepted Answer

A)   support group.
B)   triangle.
C)   triage.
D)   triad.E) A) and C)
F) A) and B) D

Question 18

The five stages of grief described by Elisabeth Kübler-Ross are denial and isolation, anger, bargaining, depression, and:

Accepted Answer

A)   acceptance.
B)   allowance.
C)   antipathy.
D)   joy.E) B) and C)
F) A) and B)

Question 19

_____ is achieved only when people feel that others value them.

Accepted Answer

A)   Self-esteem
B)   Self-actualization
C)   Acceptance
D)   Good communicationE) A) and B)
F) All of the above A

Question 20

Which of the following statements about the stage of acceptance is untrue?

Accepted Answer

A)   It can be a joyful stage.
B)   Intense feelings are absent.
C)   Appropriate physical touch may replace words.
D)   The support of family and friends is needed.E) C) and D)
F) A) and D)

Exam 3: Communication and Critical Thinking Skills

Telling patients they should not feel angry or afraid is an example of:

Correct AnswerverifiedShow Answer

When speaking with patients with _____ impairments, try using a lower tone of voice.

Correct AnswerverifiedShow Answer

Kidding or falsely cheering patients defines:

Correct AnswerverifiedShow Answer

Lack of eye contact is associated with all of the following except:

Correct AnswerverifiedShow Answer

Talking about the weather or last night's football game are examples of:

Correct AnswerverifiedShow Answer

Checking the statements you heard or the cues you observed to be sure you understand your patient is called:

Correct AnswerverifiedA

Body language is a kind of _____ communication.

Correct AnswerverifiedShow Answer

Negative communication traits include:

Correct AnswerverifiedShow Answer

A communication triad is contraindicated in employer/employee situations if:

Correct AnswerverifiedShow Answer

Critical thinking is:

Correct AnswerverifiedShow Answer

Sonographer reports may contain all of the following except:

Correct AnswerverifiedShow Answer

Talking too fast is an example of a communication:

Correct AnswerverifiedShow Answer

Mrs. Penelope Bailey is an 89-year-old patient scheduled for a pelvic ultrasound exam. She appears to be confused. To get her to respond appropriately to you, address her as:

Correct AnswerverifiedShow Answer

What is the proper way for a sonographer to interact with a patient who is in denial about a serious health problem?

Correct AnswerverifiedShow Answer

It is important to make eye contact with patients when they are describing their pain to:

Correct AnswerverifiedShow Answer

Good communication with a depressed patient involves:

Correct AnswerverifiedShow Answer

Sonographers can invite the participation of a patient's family member to create a communication:

Correct AnswerverifiedD

The five stages of grief described by Elisabeth Kübler-Ross are denial and isolation, anger, bargaining, depression, and:

Correct AnswerverifiedShow Answer

_____ is achieved only when people feel that others value them.

Correct AnswerverifiedA

Which of the following statements about the stage of acceptance is untrue?

Correct AnswerverifiedShow Answer

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