A) Showing table relationships in a relational database
B) Visualizing computer connectivity
C) Demonstrating customer relationship management
D) Visualizing an employee directory
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Multiple Choice
A) Customer places order and receives receipt.
B) Accesses inventory details from inventory
C) Process places inventory order with supplier.
D) Store manager uses the report to create an inventory order.
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Multiple Choice
A) Data flow diagrams
B) Source code listings
C) Technical manual
D) Enterprise relationship diagrams
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Multiple Choice
A) Programming logic
B) Error messages
C) Systems architecture
D) Instructions for inputting data into the system
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Multiple Choice
A) Systems documentation
B) Program documentation
C) Operator documentation
D) User documentation
Correct Answer
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Essay
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Multiple Choice
A) Showing table relationships in a relational database
B) Depicting reporting relationships
C) Visualizing computer connectivity
D) Demonstrating customer relationship management
Correct Answer
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Multiple Choice
A) A
B) B
C) C
D) D
E) E
Correct Answer
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Essay
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View Answer
Multiple Choice
A) Data flow diagrams
B) Flowcharts
C) Checklists and questionnaires
D) Narratives
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Multiple Choice
A) System architecture
B) Instructions for inputting data into the system
C) Program source code
D) Protocols for backup and recovery of data
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Multiple Choice
A) Developers
B) Programmers
C) Computer operators
D) End users
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Multiple Choice
A) New employees can quickly familiarize themselves with the department's work and processes.
B) Similar processes throughout the company are performed consistently.
C) Documentation empowers thorough reviews of a department and can point directly to areas where efficiencies can be gained.
D) Internal and external auditors need detailed information to understand an area of the business they are auditing.
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Multiple Choice
A) The document shape represents a physical or digital document such as an email, report, purchase order or invoice.
B) The document shape represents data or information coming into the process or leaving the process, such as an order incoming to the bakery.
C) The document shape represents data storage. Data is input into the database and information is retrieved.
D) The document shape depicts data that is manually input into a system, such as a user typing in their username and password to access the system.
Correct Answer
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Multiple Choice
A) Systems documentation
B) Program documentation
C) Operator documentation
D) User documentation
Correct Answer
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Multiple Choice
A) The terminator shape marks the start or end of a process.
B) The terminator shape represents an event, or step, within the flow.
C) The terminator shape connects shapes together.
D) The terminator shape represents a yes/no or true/false question that must be answered for the process to continue.
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Multiple Choice
A) A systems flowchart shows the flow of documents, such as checks or requisition documents, through a process.
B) A systems flowchart illustrates the flow of information through a system. This includes how information is accessed and where data is stored.
C) A systems flowchart provides the sequence of coded instructions in a computer program that enables it to perform specified logical and arithmetical operations.
D) A systems flowchart depicts the flow of activity through the company. This includes the key parties and actions they perform.
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Multiple Choice
A) Level 0
B) Level 1
C) Level 2
D) Level 3
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Multiple Choice
A) Level 0
B) Level 1
C) Level 2
D) Level 3
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Multiple Choice
A) Organizational charts
B) Narratives
C) Flowcharts
D) Data flow diagrams
Correct Answer
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