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An organizational chart, often called an "org chart" for short, is a diagram that illustrates the employees in the company and their reporting relationship with one another. Which of the following is a use of org charts?


A) Showing table relationships in a relational database
B) Visualizing computer connectivity
C) Demonstrating customer relationship management
D) Visualizing an employee directory

E) B) and D)
F) None of the above

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Reference the Level 1 DFD below to answer the following question. Process 2.0: Generate Reports, would include what from the list below? Reference the Level 1 DFD below to answer the following question. Process 2.0: Generate Reports, would include what from the list below?   A)  Customer places order and receives receipt. B)  Accesses inventory details from inventory C)  Process places inventory order with supplier. D)  Store manager uses the report to create an inventory order.


A) Customer places order and receives receipt.
B) Accesses inventory details from inventory
C) Process places inventory order with supplier.
D) Store manager uses the report to create an inventory order.

E) A) and C)
F) A) and B)

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B

Choose from the following list one of the forms of documentation in program documentation.


A) Data flow diagrams
B) Source code listings
C) Technical manual
D) Enterprise relationship diagrams

E) A) and C)
F) None of the above

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Choose from the following list one of the elements captured in operator documentation.


A) Programming logic
B) Error messages
C) Systems architecture
D) Instructions for inputting data into the system

E) None of the above
F) All of the above

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Which of the following is also often referred to as the "run manual" and provides information necessary to execute the program and make it work?


A) Systems documentation
B) Program documentation
C) Operator documentation
D) User documentation

E) B) and C)
F) A) and B)

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Prepare a flowchart from the following narrative: "A user manually inputs customer records into a database"

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An organizational chart, often called an "org chart" for short, is a diagram that illustrates the employees in the company and their reporting relationship with one another. Which of the following is a use of org charts?


A) Showing table relationships in a relational database
B) Depicting reporting relationships
C) Visualizing computer connectivity
D) Demonstrating customer relationship management

E) B) and C)
F) B) and D)

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Referencing the symbols below, which symbol represents data? Referencing the symbols below, which symbol represents data?   A)  A B)  B C)  C D)  D E)  E


A) A
B) B
C) C
D) D
E) E

F) A) and C)
G) C) and E)

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Documentation is a formal record that describes a system or process. Companies use documentation for several reasons. Discuss these reasons.

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Companies use documentation for:
• Compl...

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Which of the following documentation tools can be used for documenting data?


A) Data flow diagrams
B) Flowcharts
C) Checklists and questionnaires
D) Narratives

E) A) and D)
F) A) and C)

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Choose from the following list one of the elements captured in operator documentation.


A) System architecture
B) Instructions for inputting data into the system
C) Program source code
D) Protocols for backup and recovery of data

E) None of the above
F) A) and B)

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Choose from the following list who is the primary user of user documentation.


A) Developers
B) Programmers
C) Computer operators
D) End users

E) All of the above
F) C) and D)

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Documentation is used to create, capture, evaluate, and audit processes in the AIS. When an area of the business is well documented, companies benefit through efficient knowledge transfer. Which of the following best defines efficient knowledge transfer?


A) New employees can quickly familiarize themselves with the department's work and processes.
B) Similar processes throughout the company are performed consistently.
C) Documentation empowers thorough reviews of a department and can point directly to areas where efficiencies can be gained.
D) Internal and external auditors need detailed information to understand an area of the business they are auditing.

E) A) and B)
F) All of the above

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Choose from the list below the best definition of the document shape in the additional flowchart shapes.


A) The document shape represents a physical or digital document such as an email, report, purchase order or invoice.
B) The document shape represents data or information coming into the process or leaving the process, such as an order incoming to the bakery.
C) The document shape represents data storage. Data is input into the database and information is retrieved.
D) The document shape depicts data that is manually input into a system, such as a user typing in their username and password to access the system.

E) A) and D)
F) C) and D)

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Which of the following is an overview of the computer system?


A) Systems documentation
B) Program documentation
C) Operator documentation
D) User documentation

E) All of the above
F) B) and C)

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A

Choose from the list below the best definition for a process flowchart terminator.


A) The terminator shape marks the start or end of a process.
B) The terminator shape represents an event, or step, within the flow.
C) The terminator shape connects shapes together.
D) The terminator shape represents a yes/no or true/false question that must be answered for the process to continue.

E) C) and D)
F) A) and D)

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There are four types of flowcharts used depending on the focus of the end user. Which of the following best defines a systems flowchart?


A) A systems flowchart shows the flow of documents, such as checks or requisition documents, through a process.
B) A systems flowchart illustrates the flow of information through a system. This includes how information is accessed and where data is stored.
C) A systems flowchart provides the sequence of coded instructions in a computer program that enables it to perform specified logical and arithmetical operations.
D) A systems flowchart depicts the flow of activity through the company. This includes the key parties and actions they perform.

E) B) and C)
F) A) and B)

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Choose from the list below what type of DFD this diagram represents. Choose from the list below what type of DFD this diagram represents.   A)  Level 0 B)  Level 1 C)  Level 2 D)  Level 3


A) Level 0
B) Level 1
C) Level 2
D) Level 3

E) None of the above
F) All of the above

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Choose from the list below what type of DFD this diagram represents. Choose from the list below what type of DFD this diagram represents.   A)  Level 0 B)  Level 1 C)  Level 2 D)  Level 3


A) Level 0
B) Level 1
C) Level 2
D) Level 3

E) None of the above
F) B) and C)

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Which of the following documentation tools can be used for documenting the business?


A) Organizational charts
B) Narratives
C) Flowcharts
D) Data flow diagrams

E) B) and C)
F) A) and D)

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A

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