Question 1

The organizational culture at Ed's organization is in need of ethical improvement,as people seem to ignore policy and do what is best only for their department.The first step in building and ethical organizational culture should be to

Accepted Answer

A)  create new rituals.
B)  fire individuals who are part of current subcultures.
C)  change the reward system.
D)  set the tone through management behaviour.
E)  create new material symbols and stories.F) A) and E)
G) B) and C)

Question 2

The following are forces that sustain organizational culture

Accepted Answer

A)  training of employees and management and actions of senior executives.
B)  career development activities and stakeholder equity.
C)  training of employees and conferences on industry standards.
D)  performance evaluation criteria and internet security systems.
E)  conferences on industry standards and minimum payment legislation.F) B) and E)
G) C) and D)

Question 3

Which of the following is NOT consistent with the definition of a ritual?

Accepted Answer

A)  stories
B)  sequence of activities
C)  repetition
D)  key values
E)  identifies important peopleF) B) and C)
G) B) and E)

Question 4

It was clear to Quinn that his new company distinguished executives from employees; executives had large corner offices and special services such as an executive dining room.He is making an observation about the company's

Accepted Answer

A)  stories.
B)  artifacts.
C)  rituals.
D)  material symbols.
E)  language.F) A) and B)
G) A) and C)

Question 5

The selection process helps candidates learn about the organization,and if they perceive an incompatibility between their values and those of the organization,they can

Accepted Answer

A)  wait until they are hired to change the organization.
B)  express their concerns at the time of the interview.
C)  enlighten the organization as to appropriate changes.
D)  self-select themselves out of the applicant pool.
E)  inform the organization about its incongruent value system.F) None of the above
G) B) and C)

Question 6

Don is at a stage of the socialization process where he is beginning to see what the organization is really like.This is known as the metamorphosis stage.

Accepted Answer

A) True 
 B)False

Question 7

Research indicates that ethical cultures take a long-term perspective and balance the rights of all of the following stakeholders except

Accepted Answer

A)  full-time employees.
B)  stockholders.
C)  competitors.
D)  community.
E)  part-time employees.F) C) and D)
G) A) and E)

Question 8

A strong culture can be a liability.

Accepted Answer

A) True 
 B)False

Question 9

A strong culture will have the greatest impact on which of the following?

Accepted Answer

A)  productivity
B)  absence
C)  turnover
D)  satisfaction
E)  goal achievementF) B) and E)
G) A) and B)

Question 10

Once an organization becomes institutionalized,its culture can never be changed.

Accepted Answer

A) True 
 B)False

Question 11

Culture is most likely to be a liability when

Accepted Answer

A)  it increases consistency of behaviour.
B)  the environment is dynamic.
C)  management is incompetent.
D)  ethical behaviour is a focus.
E)  culture is never a liability.F) None of the above
G) B) and D)

Question 12

A stronger organizational culture requires

Accepted Answer

A)  less formal rules and regulations.
B)  more formal rules and regulations.
C)  orderliness.
D)  consistency.
E)  predictability.F) None of the above
G) B) and E)

Question 13

List and describe five strategies for creating and sustaining an ethical culture.

Accepted Answer

- Be a visible role model.Employees will...

Question 14

Instrumental climates are negatively associated with

Accepted Answer

A)  employee self-interest.
B)  turnover intentions.
C)  workplace bullying.
D)  organizational commitment.
E)  deviant behaviour.F) B) and D)
G) A) and B)

Question 15

A strong culture provides a supportive atmosphere for diversity.

Accepted Answer

A) True 
 B)False

Question 16

When the employee compares his or her expectations to organizational reality,which stage of socialization is he or she experiencing?

Accepted Answer

A)  prearrival
B)  encounter
C)  metamorphosis
D)  orientation
E)  reality checkF) All of the above
G) B) and E)

Question 17

The more a new employee is segregated from the ongoing work setting and differentiated in some way to make explicit his newcomer's role,the more ________ socialization is.

Accepted Answer

A)  formal
B)  informal
C)  individual
D)  fixed
E)  variableF) A) and B)
G) None of the above

Question 18

For international organizations,corporate values should be separate from identifiable country norms.

Accepted Answer

A) True 
 B)False

Question 19

The organizational culture of the Ordnon Corporation is ingrained and intense at every level; the climate of the company is one of high behavioural control.Ordnon's culture is a

Accepted Answer

A)  dominant culture.
B)  strong culture.
C)  subculture.
D)  management-based culture.
E)  value-added culture.F) A) and E)
G) A) and D)

Question 20

Observing the physical surroundings,characterizing the style of those working,and examining the degree of formalization of rules and regulations are all ways to

Accepted Answer

A)  get a job at an organization.
B)  change the culture of an organization.
C)  "read" the culture of an organization.
D)  reduce barriers to change.
E)  increase barriers to change.F) A) and B)
G) A) and C)

Exam 10: Organizational Culture

The following are forces that sustain organizational culture

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The more a new employee is segregated from the ongoing work setting and differentiated in some way to make explicit his newcomer's role,the more ________ socialization is.

Correct AnswerverifiedShow Answer

The organizational culture at Ed's organization is in need of ethical improvement,as people seem to ignore policy and do what is best only for their department.The first step in building and ethical organizational culture should be to

Correct AnswerverifiedShow Answer

Don is at a stage of the socialization process where he is beginning to see what the organization is really like.This is known as the metamorphosis stage.

Correct AnswerverifiedShow Answer

The selection process helps candidates learn about the organization,and if they perceive an incompatibility between their values and those of the organization,they can

Correct AnswerverifiedShow Answer

When the employee compares his or her expectations to organizational reality,which stage of socialization is he or she experiencing?

Correct AnswerverifiedShow Answer

A stronger organizational culture requires

Correct AnswerverifiedShow Answer

Culture is most likely to be a liability when

Correct AnswerverifiedShow Answer

Observing the physical surroundings,characterizing the style of those working,and examining the degree of formalization of rules and regulations are all ways to

Correct AnswerverifiedShow Answer

Once an organization becomes institutionalized,its culture can never be changed.

Correct AnswerverifiedShow Answer

List and describe five strategies for creating and sustaining an ethical culture.

Correct Answerverified- Be a visible role model.Employees will...View AnswerShow Answer

A strong culture provides a supportive atmosphere for diversity.

Correct AnswerverifiedShow Answer

Instrumental climates are negatively associated with

Correct AnswerverifiedShow Answer

Research indicates that ethical cultures take a long-term perspective and balance the rights of all of the following stakeholders except

Correct AnswerverifiedShow Answer

It was clear to Quinn that his new company distinguished executives from employees; executives had large corner offices and special services such as an executive dining room.He is making an observation about the company's

Correct AnswerverifiedShow Answer

Which of the following is NOT consistent with the definition of a ritual?

Correct AnswerverifiedShow Answer

A strong culture will have the greatest impact on which of the following?

Correct AnswerverifiedShow Answer

The organizational culture of the Ordnon Corporation is ingrained and intense at every level; the climate of the company is one of high behavioural control.Ordnon's culture is a

Correct AnswerverifiedShow Answer

A strong culture can be a liability.

Correct AnswerverifiedShow Answer

For international organizations,corporate values should be separate from identifiable country norms.

Correct AnswerverifiedShow Answer

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- Be a visible role model.Employees will...
View Answer

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